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Highest quality of service possible

Coming September 6, 2022
AN ENHANCED ELECTRONIC BANKING EXPERIENCE

We’re upgrading our core processing system and banking technology so that we can:

Continue to give you safe and secure banking
Give you more electronic products and services
Give you a modern online and mobile banking experience

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Some new products and features coming soon:

Person-to-person payments with ApplePay, Venmo and Zelle®
Streamlined bill pay
Better mobile capture for deposits
uChoose Rewards, a debit card reward program

And so much more!

Important Dates:

• To prepare, our branch lobby and drive thru will be CLOSED Thursday, September 1 - Monday, September 5 (Labor Day)
• New website and mobile app will launch Saturday, September 3
• Drive thru will reopen Tuesday, September 6 at 7:30AM
• Lobby will reopen Tuesday, September 6 at 8AM

What You CAN Do September 1 - September 5

Use your OCFCU checks
Use your debit card for purchases
Use your debit card at all ATMs

What WILL change and how you can prepare

Your online banking transaction history WILL NOT be carried over to the new system.
- Print out any history and statements you may need prior to 6PM, Wednesday, August 31
- Carefully review your August statement and
You will need to create a NEW online user name and password using your member number.
If you have automatic transfers set up to move money from checking to savings, you will have to set those up again in the new system.

What You CANNOT Do August 31 - September 5

Conduct banking in the branch lobby or drive thru after Wednesday, August 31, 6PM.

Thursday, September 1
Friday, September 2
Saturday, September 3
Monday, Labor Day, September 5

Access your accounts through OCFCU online banking or mobile app.
Online banking will be unavailable Wednesday, August 31, 6pm - Saturday, September 3 Please visit the website, www.OneCommunityFCU.org for more details and follow us on Facebook.

What will NOT change

Your account number(s)
The OCFCU routing number
Direct Deposits, Payroll Deductions, Social Security, and ACH Payments you have set up will continue as usual
ACH (automatic payments) we have set up on your behalf will continue as usual

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1st Time LOGIN Instructions to VB Next Online Banking:

If you are an existing Online Banking user, please use the following to log in to our new Online Banking system:

• LOGON ID is your Primary Member Number.

- Your Logon ID must contain at least 6-digits.
- If your Member Number is less than 6 digits, you must enter the leading zeroes to make it 6 digits.

Example:

Member Number 12345 must be entered as 012345.
Member Number 1234 must be entered as 001234.

• SECURITY CODE (Password) is the last 4-digits of the Primary Account Holder’s SSN

Example: 9876

You will be prompted to change your Logon ID and Security Code
Once these are changed, you will use your NEW Logon ID and Security Code the next time you log on to Online Banking.

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For assistance, contact 304-485-4066

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